I have started up the Mac in Safe Mode but the behaviour is just the same. And it works fine on my Windows machine too. I have another machine that is running Monterey and OneDrive is (so far) working fine on that one. You can also use the OneDrive mobile app to access your folders on any device. I have migrated that user account to a different Mac machine and OS (Monterey) but the problem migrated across as well. If you're signed in to the OneDrive sync app on your computer, you can use Finder to access your OneDrive. To move the files, select Where are my files to open the folder in OneDrive, then select the files that you want to move to your device folder, and drag them to that location. Note that any new files you add to that folder on your device won't be backed up by OneDrive after you stop the backup. After trying the above steps then ty to re-sync OneDrive files on your Mac by the steps mentioned in Sync files with OneDrive on Mac OS. For your reference: Reset OneDrive - Microsoft Support. If you haven't try reset OneDrive, please also have a try. If you want those files back in your device folder and not in OneDrive, move them manually from the OneDrive folder back to your device folder. Besides, please click unlink this Mac in place show as below then re-link to see the behavior. To access your files, select the icon to open the folder in OneDrive. In the folder that you stopped backing up, you’ll see an icon titled Where are my files that’s a shortcut to your folders in OneDrive. Menu Microsoft OneDrive OneDrive is a service to store your files securely and collaborate with your colleagues and students. When you stop backing up a folder, the files that were already backed up by OneDrive stay in the OneDrive folder, and will no longer appear in your device folder. You can also use the OneDrive mobile app to access your folders on any device. If you're signed in to the OneDrive sync app on your computer, you can use File Explorer to access your OneDrive. If OneDrive is still not syncing, press the Windows key and R again. You can close the Microsoft Store window. A blank Command Prompt window will open, and after about ten seconds the window will close. Press the Windows key and R to open the Run dialog box, enter wsreset.exe, then select OK. When you back up your Desktop folder, the items on your desktop roam with you to your other desktops where you're running OneDrive. To reset the OneDrive desktop sync app in Windows. When your files finish syncing to OneDrive, they're backed up and you can access them from anywhere in Documents, or Desktop. Microsoft OneDrive for Mac is being updated with a significant number of improvements, designed to make it both easier and faster to use. Any new files you add to your computer's folder will not back up to OneDrive.Īccess your backed up folders on any device When you stop backing up a folder, you can move files from OneDrive to your computer manually by opening the shortcut to OneDrive, selecting the files, and dragging them to the location on your computer. To see your files, select the icon and it will open the folder in OneDrive. If you chose OneDrive only, there will be a shortcut in your computer's folder called Shortcut to Folder (OneDrive), but with the specific name of the folder, like Documents or Pictures. If you still need help, select Contact Support to be routed to the best support option.Īdmins should view Help for OneDrive Admins, the OneDrive Tech Community or contact Microsoft 365 for business support.When you stop backing up a folder, if you chose OneDrive only, the files will remain in your OneDrive. On your OneDrive desktop app, select Help & Settings > Settings > About and select Get early access.įor help with your Microsoft account and subscriptions, visit Account & Billing Help.įor technical support, go to Contact Microsoft Support, enter your problem and select Get Help. Tip: Check the box to access to pre-release versions of OneDrive on your computer. ) Go to the About tab to see the version number. Join the OneDrive Preview for Android or OneDrive Preview for iOS. Open OneDrive settings (select the OneDrive cloud icon in your notification area, and then select the OneDrive Help and Settings icon then Settings. However, if you're keen to always have the latest and greatest, there are two ways to get early access to new features: You'll need to stick with production releases to continue to use OneDrive reliably. We love early adopters, but PC, Mac, and mobile OS beta releases aren't supported. New installations of the OneDrive app need to be on iOS 14 or newer. If you are using iOS 11 you can only update the OneDrive app. Note: Note: From version 13.1, OneDrive only supports iOS/iPadOS versions 14 or newer. To reset the OneDrive desktop sync app in Windows.
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